Here, you can learn about how to create followup tracking for OS.

1. Login with Fresa Gold, Goto Accounts -> O/S Collection Tracking List (Fig-1),

fig_1

Fig-1

2. Here, select your date range, organization based on your requirement and finally click submit view existing details(Fig-2).

fig_2

Fig-2

3.if you want to create new click create button in right top corner (Fig-3).

fig_3

Fig-3

4. Here, you can create your followup for OS, enter the respective organization, call date, call notes, if followup required set the followup as Yes, enter followup date, Followup Remarks finally click  Save button(Fig-4).

fig_4

Fig-4.

Now, based on your followup date you will get reminder, hope you got idea about how to track O/S with followup for your customer.