Here you are going to learn about the steps to reply to a ticket in Fresa help desk.
Here you are going to learn about the steps to reply to a ticket in Fresa help desk.Step 1: Login to Fresa help desk using your credentials. (Fig-1)
Fig.1Step 2: Select the tickets option in the home screen. (Fig-2)
Fig.2Step 3: Select the respective ticket you need to reply. (Fig-3)
Fig.3Step 4: Write the message and click post reply to send a reply. (Fig-4)
Fig.4Step 5: Your reply will be posted in the ticket. (Fig-5)
I hope you got an idea about how to reply to a ticket in Fresa helpdesk.
For further clarification, send your queries to Support@fresatechnologies.com because our motto is to help customers.www.fresatechnologies.com – Your one-stop solution for freight software needs. Follow us on Linkedin, Twitter.