Here you are going to learn about the steps to reply to a ticket in Fresa help desk.
Here you are going to learn about the steps to reply to a ticket in Fresa help desk.
Step 1: Login to Fresa help desk using your credentials. (Fig-1)
Fig.1
Step 2: Select the tickets option in the home screen. (Fig-2)


Fig.2
Step 3: Select the respective ticket you need to reply. (Fig-3)


Fig.3
Step 4: Write the message and click post reply to send a reply. (Fig-4)


Fig.4
Step 5: Your reply will be posted in the ticket. (Fig-5)


Fig.5
I hope you got an idea about how to reply to a ticket in Fresa helpdesk.
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