1. Login with Fresa Gold, Open the respective job from all job list (Fig-1),

fig_1

Fig-1

2. click Change job status button on the respective job.

fig_2

Fig-2

3.select the new status as Re-open, enter the reason/remarks , Finally click Change status button to re-open the job.

fig_3

Fig-3

Hope, you got an idea about how to re-open closed job.